Preferred settings to configure modern email clients

Modern encryption improves email deliverability

 

We strongly recommend only to use encrypted IMAP with an SSL certificate for best results. Due to legacy applications (such as scanners and printers) we still allow non-encrypted emails. Encrypted email transport not only protects your emails from being spied on, but also improves deliverability as most major email providers such as Google and Microsoft will lower reception priority or outright reject unencrypted emails.

 

Generic settings

Mail server username

username@domain.ca

 

Incoming mail server

mail.domain.ca

IMAP: To connect via IMAP securely over SSL/TLS, use port 993 (TLS is the best).

 

Outgoing mail server

mail.domain.ca

(server requires authentication)

 

Supported outgoing mail protocols

SMTP: To send messages via SMTP securely over SSL/TLS, use port 465 (TLS is the best).

 

Caution: Using POP3 transport can be dangerous as default settings delete emails after downloading to a device. This causes a situation where emails are not synchronized, but instead live uniquely on the device that downloaded it. If your laptop dies in this scenario, so do your emails.

 

 

  • 2 Users Found This Useful
Was this answer helpful?

Related Articles

Adding Mail Accounts

To create an email address: Run the Create Email Address wizard from the Mail tab of the...

Changing Mail Account Password

If you need to change the password for a mail account, do the following: Go to the Mail tab,...

Creating Mail Aliases

To add or remove additional email addresses (email aliases) for a mail account: If you have...

Setting Up Auto-Reply

To set up automatic reply settings for an email address: Go to the Mail tab > email address...

Setting Up Mail Forwarding

To set up email forwarding for an email address: If you have access to several subscriptions,...