Planned Maintenance: Server maintenance (Resolved)
  • Priority - Low
  • Affecting Server - NB05
  • Starting at 7 pm on Monday March 6th our team will be performing necessary server maintenance. During this period, users may experience momentary disruptions to their websites, but please rest assured that we will work as diligently as possible to minimize any impact on your experience. We apologize for any inconvenience this may cause and appreciate your patience and understanding.

  • Date - 06/03/2023 19:00 - 07/03/2023 12:45
  • Last Updated - 06/03/2023 19:01
Planned maintenance : Billing portal upgrades (Resolved)
Planned maintenance : Billing portal upgrades (Resolved)
Planned maintenance: Billing portal upgrades (Resolved)
Planned maintenance: Server updates (Resolved)
  • Priority - Low
  • Affecting Server - NB05
  • Starting at 10 pm Atlantic time on Friday December 17th we will be performing planned maintenance on our Linux servers. Users on these servers may experience a brief outage while the server is rebooted but no other side effects are expected. This maintenance will improve security and add new features to our services

    Update: The maintenance completed successfully.

  • Date - 17/12/2021 22:00 - 17/12/2021 23:00
  • Last Updated - 17/12/2021 23:03
Planned maintenance: Billing portal upgrades (Resolved)
  • Priority - Low
  • Affecting System - Billing Portal
  • Starting at 10 PM Atlantic time on Friday 17th December we will be performing planned maintenance on our billing portal billing.citydistrict.ca. There will be a brief outage to the billing portal (1 hours maximum) while updates are applied but no other side effects are expected. All web-hosting and email services will remain unaffected. This maintenance will include new features, bug fixes, software optimizations, and security patches.

    Update: The maintenance completed successfully.

  • Date - 17/12/2021 22:00 - 17/12/2021 23:00
  • Last Updated - 17/12/2021 23:03
Planned maintenance: Billing portal upgrades (Resolved)
  • Priority - Medium
  • Affecting System - Billing portal
  • Starting at 7 PM Atlantic time on Saturday March 6th we will be performing planned maintenance on our billing portal billing.citydistrict.ca. There will be a brief outage to the billing portal (2 hours maximum) while updates are applied but no other side effects are expected. All web-hosting and email services will remain unaffected. This maintenance will include new features, bug fixes, software optimizations, and security patches.

  • Date - 06/03/2021 19:00 - 06/03/2021 21:00
  • Last Updated - 08/03/2021 11:19
Planned maintenance: Billing portal upgrades (Resolved)
  • Priority - Medium
  • Affecting System - Billing portal
  • Starting at 9 PM Atlantic time on Saturday February 27th we will be performing planned maintenance on our billing portal billing.citydistrict.ca. There will be a brief outage to the billing portal (30 minutes maximum) while updates are applied but no other side effects are expected. All web-hosting and email services will remain unaffected. This maintenance will include new features, bug fixes, software optimizations, and security patches.

    Update: The maintenance completed successfully.

  • Date - 27/02/2021 21:00 - 27/02/2021 21:30
  • Last Updated - 27/02/2021 21:36
Planned maintenance: Support portal upgrades (Resolved)
  • Priority - Medium
  • Affecting System - Support portal
  • Starting at 10 PM Atlantic time on Thursday December 31st we will be performing planned maintenance on our email support system. There will be a brief outage to some of our email inboxes as we upgrade systems (60 minutes maximum), but no other side effects are expected. If you require support during this time, please open a ticket by logging into to our billing portal (billing.citydistrict.ca) and clicking on Open Ticket. Alternatively you may also call our main support line. All web-hosting and email services will remain unaffected. This maintenance will streamline customer support and allow us a quicker response time to your written requests!

    Thank you for choosing City & District,

    Update: The maintenance completed successfully.

  • Date - 31/12/2020 22:00 - 01/01/2021 00:00
  • Last Updated - 04/01/2021 22:32
Planned maintenance: Windows Server security patches (Resolved)
  • Priority - Medium
  • Affecting Server - Business Hosting
  • Starting at 8:15 PM Atlantic time on Saturday January 2nd we will be performing planned maintenance on our Windows Business Hosting server. Users on this server may experience a brief outage (30 minutes maximum) while the server is rebooted but no other side effects are expected. This maintenance will improve security of all services.

    City & District continually updates security intelligence software on our servers including anti-malware products to defend against the latest threats. These updates are designed to protect our clients from network threats, including exploits as they are transmitted. The software we use works directly with cloud-based protection to deliver fast and powerful AI-enhanced, next-generation protection.

    Update: The maintenance completed successfully.

  • Date - 02/01/2021 20:15 - 02/01/2021 21:00
  • Last Updated - 03/01/2021 19:45
Planned maintenance: New system resources (Resolved)
  • Priority - Medium
  • Affecting System - Business Hosting, Personal Hosting
  • Starting at 6 PM Atlantic time on Friday January 1st until 12 PM Atlantic time on Sunday January 3rd we will be performing planned maintenance on our Windows servers. Users on these servers may experience a brief outage while their server is rebooted (30 minutes maximum) but no other side effects are expected. This maintenance will add new system resources that will speed up website load times and decrease latency.

    Update: The maintenance completed successfully.

  • Date - 01/01/2021 18:00 - 03/01/2021 12:00
  • Last Updated - 03/01/2021 17:26
Planned maintenance: Billing portal upgrades (Resolved)
  • Priority - Medium
  • Affecting System - Billing portal
  • Starting at 6 PM Atlantic time on Thursday December 31st we will be performing planned maintenance on our billing portal billing.citydistrict.ca. There will be a brief outage to the billing portal (60 minutes maximum) while updates are applied but no other side effects are expected. All web-hosting and email services will remain unaffected. This maintenance will include new features, bug fixes, software optimizations, and a newly refreshed customer portal. More details to follow!

    Update: The maintenance completed successfully.

  • Date - 31/12/2020 18:00 - 31/12/2020 19:00
  • Last Updated - 01/01/2021 13:55
Planned maintenance: Server updates (Resolved)
  • Priority - Low
  • Affecting Server - NB05
  • Starting at 8 PM Atlantic time on Thursday December 11th we will be performing planned maintenance on our Linux servers. Users on these servers may experience a brief outage while the server is rebooted but no other side effects are expected. This maintenance will improve security and add new features to our services

    Update: The maintenance completed successfully.

  • Date - 31/12/2020 20:00 - 31/12/2020 20:30
  • Last Updated - 01/01/2021 13:50
Planned maintenance: Server updates (Resolved)
  • Priority - Medium
  • Affecting Server - NB05
  • Starting at 10 PM Atlantic time on Tuesday July 28th we will be performing planned maintenance on our Linux servers. Users on these servers may experience a brief outage while the server is rebooted but no other side effects are expected. This maintenance will improve security and add new features to our services.

    Update: The maintenance completed successfully.

  • Date - 28/07/2020 22:00 - 28/07/2020 22:30
  • Last Updated - 04/08/2020 20:48
Planned maintenance: Windows Server security patches (Resolved)
  • Priority - Medium
  • Affecting Server - Business Hosting
  • Starting at 10:15 PM Atlantic time on Friday July 24th we will be performing planned maintenance on our Windows Business Hosting server. Users on this server may experience a brief outage (30 minutes maximum) while the server is rebooted but no other side effects are expected. This maintenance will improve security of all services.

    City & District continually updates security intelligence software on our servers including anti-malware products to defend against the latest threats. These updates are designed to protect our clients from network threats, including exploits as they are transmitted. The software we use works directly with cloud-based protection to deliver fast and powerful AI-enhanced, next-generation protection.

    Update: This maintenance has been rescheduled for July 25th at 11 PM Atlantic time.

    Update: The maintenance completed successfully with zero downtime.

  • Date - 25/07/2020 21:00 - 25/07/2020 11:30
  • Last Updated - 25/07/2020 21:57
Planned maintenance: Server updates (Resolved)
  • Priority - Medium
  • Affecting Server - NB05
  • Starting at 10 PM Atlantic time on Sunday July 12th we will be performing planned maintenance on our Linux servers. Users on these servers may experience a brief outage while the server is rebooted but no other side effects are expected. This maintenance will improve security and add new features to our services.

    Update: This maintenance has been rescheduled for July 14th at 12 AM Atlantic time.

    Update: The maintenance completed successfully.

  • Date - 12/07/2020 22:00 - 12/07/2020 23:00
  • Last Updated - 16/07/2020 23:00
Planned maintenance: Windows Server security patches (Resolved)
  • Priority - Medium
  • Affecting Server - Business Hosting
  • Starting at 11 PM Atlantic time on Friday July 10th we will be performing planned maintenance on our Windows Business Hosting server. Users on this server may experience a brief outage (30 minutes maximum) while the server is rebooted but no other side effects are expected. This maintenance will improve security of all services.

    City & District continually updates security intelligence software on our servers including anti-malware products to defend against the latest threats. These updates are designed to protect our clients from network threats, including exploits as they are transmitted. The software we use works directly with cloud-based protection to deliver fast and powerful AI-enhanced, next-generation protection.

    Update: The maintenance completed successfully with zero downtime.

  • Date - 10/07/2020 23:00 - 10/07/2020 23:30
  • Last Updated - 10/07/2020 22:39
Planned maintenance: Windows Server security patches (Resolved)
  • Priority - Medium
  • Affecting Server - Business Hosting
  • Starting at 12 AM Atlantic time on Tuesday June 16th we will be performing planned maintenance on our Windows Business Hosting server. Users on this server may experience a brief outage (30 minutes maximum) while the server is rebooted but no other side effects are expected. This maintenance will improve security of all services.

    City & District continually updates security intelligence software on our servers including anti-malware products to defend against the latest threats. These updates are designed to protect our clients from network threats, including exploits as they are transmitted. The software we use works directly with cloud-based protection to deliver fast and powerful AI-enhanced, next-generation protection.

    Update: This maintenance has been rescheduled for July 4th at 12 AM Atlantic time.

    UpdateThe security updates concluded successfully.

  • Date - 04/07/2020 00:00 - 04/07/2020 01:00
  • Last Updated - 04/07/2020 19:17
Planned maintenance: Windows Server security patches (Resolved)
  • Priority - Medium
  • Affecting Server - Business Hosting
  • Starting at 11 PM Atlantic time on Saturday June 13th we will be performing planned maintenance on our Windows Business Hosting server. Users on this server may experience a brief outage (30 minutes maximum) while the server is rebooted but no other side effects are expected. This maintenance will improve security of all services.

    City & District continually updates security intelligence software on our servers including anti-malware products to defend against the latest threats. These updates are designed to protect our clients from network threats, including exploits as they are transmitted. The software we use works directly with cloud-based protection to deliver fast and powerful AI-enhanced, next-generation protection.

    Update: The security updates concluded successfully at 11:24 PM Atlantic time.

  • Date - 13/06/2020 23:00 - 14/06/2020 00:00
  • Last Updated - 14/06/2020 00:21
Planned maintenance: Server updates (Resolved)
  • Priority - Low
  • Affecting Server - NB05
  • Starting at 11 PM Atlantic time on Tuesday June 9th we will be performing planned maintenance on our Linux servers. Users on these servers may experience a brief outage while the server is rebooted but no other side effects are expected. This maintenance will improve security and add new features to our services.

    Update: The maintenance completed successfully.

  • Date - 09/06/2020 23:00 - 09/06/2020 23:30
  • Last Updated - 09/06/2020 23:09
Planned maintenance: Billing portal upgrades (Resolved)
  • Priority - Medium
  • Affecting System - Billing portal
  • Starting at 10 PM Atlantic time on Wednesday May 20th we will be performing planned maintenance on our billing portal billing.citydistrict.ca. There will be a brief outage to the billing portal (60 minutes maximum) while updates are applied but no other side effects are expected. All web-hosting and email services will be unaffected. This maintenance will include minor bug fixes and software optimizations.

    Update: This maintenance was completed successfully.

  • Date - 20/05/2020 22:00 - 21/05/2020 00:00
  • Last Updated - 21/05/2020 10:51
Planned maintenance: Billing portal upgrades (Resolved)
  • Priority - Medium
  • Affecting System - Billing portal
  • Starting at 10 PM Atlantic time on Sunday May 10th we will be performing planned maintenance on our billing portal billing.citydistrict.ca. There will be a brief outage to the billing portal (2 hours maximum) while server upgrades are applied but no other side effects are expected. All web-hosting and email services will be unaffected. This maintenance will improve security and add new features to our services.

    Update: This maintenance was completed successfully.

  • Date - 10/05/2020 22:00 - 11/05/2020 00:00
  • Last Updated - 20/05/2020 22:13
Planned maintenance: Windows Server security patches (Resolved)
  • Priority - Medium
  • Affecting Server - Business Hosting
  • Starting at 12 AM Atlantic time on Saturday February 29th we will be performing planned maintenance on our Windows Business Hosting server. Users on this server may experience a brief outage (30 minutes maximum) while the server is rebooted but no other side effects are expected. This maintenance will improve security of all services.

    City & District continually updates security intelligence software on our servers including anti-malware products to defend against the latest threats. These updates are designed to protect our clients from network threats, including exploits as they are transmitted. The software we use works directly with cloud-based protection to deliver fast and powerful AI-enhanced, next-generation protection.

    Update: This maintenance has been rescheduled for April 24th at 11 PM Atlantic time.

    Update: This maintenance has been rescheduled for May 7th at 3 AM Atlantic time.

    Update: The security updates concluded successfully at 2:48 AM Atlantic time.

  • Date - 07/05/2020 02:30 - 07/05/2020 03:00
  • Last Updated - 07/05/2020 00:48
Planned maintenance: Billing portal upgrades (Resolved)
  • Priority - Low
  • Affecting System - Billing portal
  • Starting at 11 PM Atlantic time on Friday February 19th we will be performing planned minor maintenance on our billing portal billing.citydistrict.ca. There will be a brief outage to the billing portal (30 minutes maximum) while updates are applied but no other side effects are expected. All web-hosting and email services will be unaffected. This maintenance will include minor bug fixes and software optimizations.

    Update: This maintenance has been rescheduled for February 22nd at 11 PM Atlantic time.

    Update: This maintenance has been rescheduled for February 24th at 11 PM Atlantic time.

    Update: This maintenance has been rescheduled for April 16th at 11:30 PM Atlantic time.

    Update: This maintenance was completed successfully.

  • Date - 21/02/2020 23:00 - 21/02/2020 23:30
  • Last Updated - 16/04/2020 21:31
Unscheduled maintenance: Billing portal maintenance (Resolved)
  • Priority - Medium
  • Affecting System - Billing portal
  • Tonight at 10 PM Atlantic time (Tuesday January 14th)  we will be performing unscheduled maintenance on our billing portal billing.citydistrict.ca. There will be a brief outage to the billing portal (30 minutes maximum) while updates are applied but no other side effects are expected. All web-hosting and email services will be unaffected. This maintenance contains bug fixes and usability improvements.

    Update: This maintenance was completed successfully.

  • Date - 14/01/2020 22:00 - 14/01/2020 22:30
  • Last Updated - 27/01/2020 16:18
Planned maintenance: Billing portal upgrades (Resolved)
  • Priority - Low
  • Affecting System - Billing portal

  • Starting at 4 AM Atlantic time on Friday January 3rd we will be performing planned maintenance on our billing portal billing.citydistrict.ca. There will be a brief outage to the billing portal (30 minutes maximum) while upgrades are applied but no other side effects are expected. All web-hosting and email services will be unaffected. This maintenance will improve security and add new features to our services.

    Update: This maintenance has been rescheduled for January 10th at 12 AM Atlantic time.

    Update: This maintenance was completed successfully. 

  • Date - 10/01/2020 00:00 - 10/01/2020 04:00
  • Last Updated - 09/01/2020 23:35
Planned maintenance: Windows Server security patches (Resolved)
  • Priority - Low
  • Affecting System - Business Hosting, Personal Hosting
  • Starting at 3 AM Atlantic time on Sunday December 22nd we will be performing planned maintenance on our Windows servers. All web-hosting and email services will be unaffected.

    City & District continually updates security intelligence software on our servers including anti-malware products to defend against the latest threats. These updates are designed to protect our clients from network threats, including exploits as they are transmitted. The software we use works directly with cloud-based protection to deliver fast and powerful AI-enhanced, next-generation protection.

    Update: The security updates concluded successfully at 9:55 AM Atlantic time. These updates took longer than planned due to ongoing parallel storage operations. No services were impacted.

  • Date - 22/12/2019 03:00 - 22/12/2019 04:00
  • Last Updated - 22/12/2019 08:22
Planned maintenance: New system resources (Resolved)
  • Priority - Medium
  • Affecting System - Business Hosting, Personal Hosting
  • Starting at 2 AM Atlantic time on Saturday December 21st we will be performing planned maintenance on our Windows servers. Users on these servers may experience a brief outage while the server is rebooted but no other side effects are expected. This maintenance will add new system resources that will speed up website load times and decrease latency.

    Update: The maintenance completed successfully.

  • Date - 21/12/2019 02:00 - 21/12/2019 03:00
  • Last Updated - 21/12/2019 01:06
Planned maintenance: Windows Server security patches (Resolved)
  • Priority - Medium
  • Affecting Server - Business Hosting
  • Starting at 3 AM Atlantic time on Thursday December 12th we will be performing planned maintenance on our Windows Business Hosting server. Users on this server may experience a brief outage (30 minutes maximum) while the server is rebooted but no other side effects are expected. This maintenance will improve security of all services.

  • Date - 12/12/2019 03:00 - 12/12/2019 05:00
  • Last Updated - 20/12/2019 11:46

Server Status

Below is a real-time overview of our servers where you can check if there's any known issues.

Server Name HTTP FTP POP3 PHP Info Server Load Uptime
NB05 PHP Info
NB06 PHP Info